My Account //

We’re making some software changes this week and My Account will be out of action between 8pm Wednesday 22 November and 8am Monday 27 November. Sorry for any inconvenience.

EV Fuel Package

 

From 8 March 2017 (new customers) and 8 April 2017 (existing customers).
  1. Discount of 20% applies to the standard variable Mercury electricity rate for daily household electricity consumption between the hours of 11pm and 7am. Standard variable Mercury electricity rates will apply outside these hours.
     
  2. This offer is available to new and existing Mercury residential customers who own, lease or have regular access to a plug-in vehicle for their personal use where charging occurs at the property, and applies to residential household usage during the offer period.
     
  3. For the purpose of this offer, a plug-in vehicle is defined as a factory manufactured electric car, licensed and road registered in New Zealand. 
     
  4. Fair usage policy applies. Details on our fair usage policy can be found here.
     
  5. This offer requires a smart meter that is capable of delivering half-hourly data. If you do not already have a smart meter, we will install one free of charge.
     
  6. If Mercury are unable to install a smart meter, or it fails to deliver accurate half-hourly readings for the period, Mercury will estimate 11pm-7am usage based on customer data and history. All estimates will be considered final.
     
  7. By accepting this offer, the applicant acknowledges that Mercury may verify plug-in vehicle ownership through external party websites from time to time. Mercury may also request proof of ownership, lease or confirmation of access to a plug-in vehicle if required for verification.
     
  8. This offer is available for one year from date of sign-up.  Mercury will give notice prior to the expiry of this offer. 
     
  9. Mercury reserves the right to withdraw this offer at any time and we will notify you at this time.
     
  10. Mercury’s standard acceptance criteria and credit checking applies for new residential customers.
     
  11. Mercury’s standard Terms apply