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MOBILE.

At Mercury, we know how important it is to stay connected, so we offer mobile services with a range of plan options to suit your household's needs.

From smaller Capped Data plans, through to Endless Mobile plans, you’ll be able to find a solution that includes the right amount of data, minutes and texts for you.

Explore our wonderful offers and bundle in mobile with your other services.

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GET 3 MONTHS FREE* MOBILE!

Get your first 3 months free on your monthly mobile plan when you bundle mobile with another service, including electricity, gas or broadband.

*Terms and eligibility apply.

*3 Months Free mobile only applies to the monthly charge for your chosen plan. It does not apply to other charges such as Add-Ons, Auto Allowances, or texts/calls outside of what is included with your plan. To retain the 3 Months Free offer on your mobile plan, you need to keep at least one energy or broadband service with Mercury, and stay on the same mobile plan, for the duration of the 3 Months Free offer. If you switch or terminate all your energy and broadband services, or change your mobile plan: 1. in the first month, you will lose three months free; or 2. in the second month you will lose two months free; or 3. in the third month you will lose one month free. A mobile number is only eligible to receive the 3 Months Free offer once. General residential and mobile terms apply.

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GET A $5 MOBILE BUNDLE DISCOUNT

When you bundle your mobile plan with any other service including electricity, gas or broadband, you get $5 off your monthly mobile plan. Now that's wonderful!

Plan prices below are shown with the Mobile Bundle Discount already applied. Terms and eligibility apply.

ENDLESS MOBILE PLANS
If you are on one of our Endless Mobile pay monthly plans, you won't have to worry about how much data you have left - you'll get endless data, with speeds reducing+ when you reach the max speed data allowance of your chosen plan. Plus, unlock our $5 per month Mobile Bundle Discount (included in the pricing below) if you have at least one other service with Mercury.

4GB ENDLESS+ DATA

$39^ Per month
Unlimited Texts*
NZ & AUS
Unlimited Minutes*
NZ & AUS
^ Includes $5 Mobile Bundle Discount. +Max speeds reduce after 4GB.

10GB ENDLESS+ DATA

$59^ Per month
Unlimited Texts*
NZ & AUS
Unlimited Minutes*
NZ & AUS
^ Includes $5 Mobile Bundle Discount. +Max speeds reduce after 10GB.

40GB ENDLESS+ DATA

$79^ Per month
Unlimited Texts*
NZ & AUS
Unlimited Minutes*
NZ & AUS
^ Includes $5 Mobile Bundle Discount. +Max speeds reduce after 40GB. Tethering or hotspotting is not included unless you purchase a Hotspot Add-On Pack.

+Maximum speeds for endless data are reduced to 1.2Mbps after your plan’s monthly data allowance has been reached. Where your maximum speeds have been reduced, you will still be able to use your endless data but you will experience some degradations (such as lower video resolution) when watching video, streaming or loading images. 

*Includes GST. The per month price includes a $5 Mobile Bundle Discount which applies as long as you keep another service with us too, including electricity, gas or broadband. Mobile plans include the specified minutes for calls to any New Zealand and Australian landline or mobile numbers when you are in New Zealand, and an unlimited amount of texts to standard New Zealand and Australian numbers. Standard Mercury prices will apply for minutes/texts/data outside of your selected mobile plan allowance. Certain numbers such as international calls, 0900 calls and special SMS code numbers are excluded from the minutes and text allowances on your plan. We do have a reasonable use policy for calls and texts. If you choose to use Mercury Mobile outside of NZ, additional roaming charges will apply. Further details are available here.

CAPPED DATA PLANS
If you sign up to a Capped Data pay monthly mobile plan, any unused data will roll over each month for up to 12 months, until either it has been used in full or expires. Plus, unlock our $5 per month Mobile Bundle Discount (included in the pricing below) if you have at least one other service with Mercury.

1.25GB CAPPED+ DATA

$19^ Per month
Unlimited Texts*
NZ & AUS
200 mins*
NZ & AUS
^ Includes $5 Mobile Bundle Discount.

2.5GB CAPPED+ DATA

$29^ Per month
Unlimited Texts*
NZ & AUS
300 mins*
NZ & AUS
^ Includes $5 Mobile Bundle Discount.

Standard charges apply for use outside of the monthly plan entitlements, monthly Auto-Allowance ($5) and any active Add-Ons that you purchase.

*Includes GST. The per month price includes a $5 Mobile Bundle Discount which applies as long as you keep another service with us too, including electricity, gas or broadband. You can accumulate unused data for up to 365 days from the date that your mobile plan renews. If you run out of monthly and rollover data, a Data Auto Allowance of 100MB (Cost $5) will automatically be added to your plan, you can opt out of this via the Mercury app. Once the plans monthly data allowance/ Data Auto Allowance has been reached, your data service will be unavailable until the plan renews (or an additional data pack is purchased).  Mobile plans include the specified minutes for calls to any New Zealand and Australian landline or mobile numbers when you are in New Zealand and do not roll over, and an unlimited amount of texts to standard New Zealand and Australian numbers. Certain numbers such as international calls, 0900 calls and special SMS code numbers are excluded from the minutes and text allowances on your plan. We do have a reasonable use policy for calls and texts. If you choose to use your Mercury Mobile outside of NZ, additional roaming charges will apply.

Mobile Extras

Add-Ons

Add-On packs are available for you to supplement your pay monthly plan, should you use up your monthly mobile data allowance or minutes (on Capped Data plans), or if you require hotspotting (a Hotspotting Add-On is required to hotspot on the 40GB Endless Mobile plan). We recommend purchasing Add-Ons when needed as they provide you with great value for money. Check out the packs available below. It’s easy to add or remove a pack with the Mercury app. You can download the our app from the app store. From there, simply head to the Mobile section within the app to manage your mobile plan.

Add-Ons for Capped Data Plans:

Pack Price
$10
$15
$20
$7

Hotspotting Add-Ons:
Hotspot Packs are only available on the 40GB Endless Mobile plan.

Pack Price
$10
$10

 

Note: all Add-Ons are valid for 30 days. Packs above are available for use in NZ only. 

Data Auto Allowance On Capped Data plans, a Data Auto Allowance of 100MB (cost $5) is automatically applied by us when you reach your data limit, or have used up any rollover data or Add-On data packs that you have purchased. It is only applied once per 30 days if needed. You should have been automatically opted into this feature when you took up your mobile plan with us. You can opt in or out of Data Auto Allowance at any time via the Mercury app. You can download our app from the app store. From there, simply head to the Mobile section within the app to manage your mobile plan. Please note Data Auto Allowance excludes roaming and is available for use in New Zealand only.
Data Boost If you are on an Endless Mobile plan and you run out of your max speed data, you can purchase a 1GB Data Boost for $10. Your Data Boost will become active immediately once purchased and is valid for 7 days, even if you still have plan data available. If applicable, the Data Boost will carry over to the following month and will be used before the next month's max speed plan data (until the Data Boost data is fully used or it expires). Data Boosts are available to purchase through the Mercury app.
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HAVE A QUESTION?

Check out our most commonly asked questions about mobile, or head over to our FAQs for more help.
Mobile Plans Our Mobile Plans are pay monthly plans and include an allowance of data, minutes and texts. On our Endless Mobile plans, speeds will reduce after you have used the maximum amount of speed data that your plan allows for each month. Plan data is for use in NZ only. Plan minutes and texts are for New Zealand and Australia. Our mobile plans are renewed on the 26th of each month.
Capped Data Plans Our Capped Data plans allow data to rollover for 12 months and have capped minutes – these capped minutes do not rollover if unused. All our plans have unlimited texts. If you run out of monthly and rollover data, a Data Auto Allowance of 100MB (cost $5) will automatically be added to your plan, you can opt out of this via the Mercury app. Once the plans monthly data allowance/ Data Auto Allowance has been reached, your data service will be unavailable until the plan renews (or an additional data pack is purchased).
Troubleshooting If you are having any issues with using the mobile service, you can check out our troubleshooting tips here.
Lost or Stolen If you have lost your mobile phone, or think it may have been stolen, please contact us immediately. Click here to find out more. 
Voicemail A voicemail service is included with your plan. If you need help with setting up or accessing your voicemail, click here.
Mobile Roaming International roaming services are available if you’re travelling outside of Aotearoa New Zealand and using your mobile phone to stay connected. Take a look at our mobile roaming options and charges here or you can view our Roaming FAQs.

HELP CENTRE

Check out our Help Centre for FAQs and tools.