Mercury Rewards Free Power Days

FREE POWER DAYS

With Mercury rewards, you can unlock Free Power Days and enjoy 24 hours of electricity on us. You can redeem Free Power Days using your anniversary bonus or points.
Free Power Day terms apply

HOW DO I GET FREE POWER DAYS?

ALREADY WITH MERCURY?
If you haven’t already, simply download the Mercury App and switch on rewards to start earning points towards Free Power Days.
Download now
NEW TO MERCURY?
Explore our latest offers for electricity, broadband, and mobile. Plus, you can start earning rewards like Free Power Days.
Join Us
Mum and son eating popcorn, watching movie

HOW DOes a FREE POWER DAY WORK?

A Free Power Day is a full 24 hours of free electricity that runs from 12:00am to 11:59pm. Once you've enjoyed this, a credit will be applied to your account within 35 days. When this is applied, you'll see a 'Free Power Day credit' on the electricity section of your bill. This credit includes all applicable electricity usage and lines charges, the EA Levy, and GST for that day.

If you don’t have a smart meter, or your smart meter isn’t communicating with our system, we can’t calculate the exact value of your Free Power Day. Instead, you’ll get a credit based on your average daily usage, and we’ll add 50% on top. 

how to Redeem a Free Power Day using points

Watch our short video to learn how to redeem a Free Power Day using points, or change the date once it's booked.
Play Video
Video Length: 1m 2s

WHAT IS AN ANNIVERSARY BONUS?

Each year on your Mercury anniversary, you’ll unlock a bonus Free Power Day, which you can redeem within four months. That’s 24 hours of electricity for you to enjoy. Plus, the longer you’ve been with us, the more you'll unlock.

 

  • If you’ve been with us for one or two years, you’ll unlock one anniversary Free Power Day.
  • If you’ve been with us for three or four years, you’ll unlock two anniversary Free Power Days.
  • If you’ve been with us for five or more years, you’ll unlock three anniversary Free Power Days.

You can view your anniversary month on your rewards dashboard in My Account via the Mercury App or our website. 

how to REDEEM your anniversary bonus

Watch our short video to learn how to redeem your anniversary Free Power Day from your rewards dashboard, or change the date once it's booked.
Play Video
Video Length: 1m 2s

Frequently Asked Questions

How do I view my points balance?

You can view your points balance on your rewards dashboard in My Account via our app or website.

Can I change the date of my Free Power Day?

You can change the date of your booked Free Power Day from your rewards dashboard prior to it starting. On your rewards dashboard, scroll down to YOUR REWARDS and select the Free Power Day you've booked in.
View how-to guide.

Why can't I see my anniversary Free Power Day?

You can view your anniversary bonus details anytime on your rewards dashboard in My Account via our app or website. When it's the beginning of your anniversary month, your anniversary Free Power Day will appear under YOUR REWARDS. It must be redeemed within four months, but you can book it for any date in the next 12 months. If you don't redeem your anniversary Free Power Day within four months, it will expire and won't be available anymore.