Voice calling charges include any calls made to another number, and do not use an app or video. Voice calls to standard New Zealand & Australian mobiles and landlines are only charged at standard rates once your mobile plan, and any Add-Ons you may have, are used up.

Voice call to a Mercury mobile:

• Free
• Rating: Minute + Second

Voice call to any NZ mobile (any network, anytime)

• $0.69
• Rating: Minute + Second

Voice call to a standard NZ landline (anytime)

• $0.69
• Rating: Minute + Second

Voice call to standard mobiles and landlines in Australia

• $0.69
• Rating: Minute + Second

Voice call to standard mobiles and landlines in Ireland, UK, USA, Canada, Europe, South Africa

• $0.69
• Rating: Minute + Second

Voice call to standard mobiles and landlines in Hong Kong, Japan, North Korea, South Korea, Malaysia, Singapore, Taiwan, China, Indonesia, India, Phillippines, Thailand

• $1.49
• Rating: Minute + Second

Voice call to standard mobiles and landlines in Pacific Islands (American Samoa, Cook Islands, French Polynesia, New Caledonia, Papua New Guinea, Solomon Islands, Tonga, Vanuatu, Western Samoa, Fiji)

• $1.49
• Rating: Minute + Second

Voice call to standard mobiles and landlines to Rest of the World*

• $1.49
• Rating: Minute + Second

Voice call to 0800 or 0508 numbers

• Free but you will be charged for any additional fees that may be charged from the 0800 provider. Check with individual providers first.
• Rating: Minute + Second

Voice call to 018 directory services (domestic and international)

• $2.00. If you choose to Direct Connect to the number, an additional fee of $0.51 plus $0.20 per minute applies.
• Rating: Minute + Second

Voice call to Emergency Services (111 and 105)

• Free but please note you may be charged at $6.00 per a false call.

Voice call to Satellite

• $19.99
• Rating: Minute + Second

Voice call to Maritime

• $16.99
• Rating: Minute + Second

Voice call to Antarctica/Scott Base

• $1.49
• Rating: Minute + Second

Voicemail Retrieval

• Free

3 Way Calling

• $0.30
• Rating: Minute + Minute

Voice calling charges above are charged on a minute + minute or minute + second basis, meaning that there is a minimum one minute charge per call, and calls are charged per minute or second after that.

*Voice call - Rest of the World includes:

AFGHANISTAN, ALASKA, ALBANIA, ALBANIA, ALGERIA, ANGOLA, ANGUILLA, ANTARCTICA, ANTIGUA, ARGENTINA, ARMENIA, ARUBA, ASCENSION, AZERBAIJAN, BAHAMAS, BAHRAIN, BANGLADESH, BARBADOS, BELARUS, BELIZE, BENIN, BERMUDA, BHUTAN, BOLIVIA, BOSNIA/HER, BOTSWANA, BR VIRGN I, BRAZIL, BRUNEI, BULGARIA, BURKINA FS, BURUNDI, CAMBODIA, CAMEROON, CAPE VERDE, CAYMAN ISL, CEN AF REP, CHAD, CHILE, COLOMBIA, COMOROS, CONGO, CONGO DRP, COSTA RICA, CROATIA, CUBA, CYPRUS, CZECH REP, DIEGO GARC, DJIBOUTI, DOMINIC RP, DOMINICA, ECUADOR, EGYPT, EL SALVADR, EQUITORIAL, ERITREA, ESTONIA, ETHIOPIA, FALKLAND I, FAROE ISL, FED.MICRON, FR GUIANA, GABON, GAMBIA, GEORGIA, GEORGIA, GHANA, GIBRALTAR, GREENLAND, GRENADA, GUADELOUPE, GUAM, GUATEMALA, GUINEA BIS, GUINEA REP, GUYANA, HAITI, HONDURAS, HUNGARY, ICELAND, IRAN, IRAN, IRAQ, ISRAEL, IVRY COAST, JAMAICA, JORDAN, KAZAKHSTAN, KENYA, KENYA, KHABAROVSK, KIRIBATI, KOREA DPR ( Northen Korea also in Asia 1), KUWAIT, KYRGYZSTAN, LAOS, LATVIA, LEBANON, LESOTHO, LIBERIA, LIBYA, LITHUANIA, MACAU, MACEDONIA, MADAGASCAR, MALAWI, MALDIVES, MALI, MALTA, MARIANA IS, MARSHALL I, MARTINIQUE, MAURITANIA, MAURITIUS, MAYOTTE, MEXICO, MOB/BRAZIL, MOB/BULGAR, MOB/CHILE, MOB/CRATIA, MOB/CZECHR, MOB/ISRAEL, MOB/LEBAN, MOB/MONTEN, MOB/PAKSTN, MOB/PERU, MOB/POLAND, MOB/SAUDIA, MOB/SERBIA, MOB/SERBIA, MOB/TURKEY, MOB/VIETNM, MOB/ZIMBAB, MOLDOVA, MONACO, MONGOLIA, MONGOLIA, MONTENEGRO, MONTSERRAT, MOROCCO, MOZAMBIQUE, MYANMAR, N ANTILLES, N ANTILLES, NAMIBIA, NAURU, NEPAL, NICARAGUA, NIGER, NIGERIA, OMAN, OMAN, PAKISTAN, PALAU, PALESTINE, PANAMA, PARAGUAY, PERU, POLAND, PUERTO RCO, QATAR, QATAR, REUNION, ROMANIA, ROMANIA, RUSSIAN FE, RWANDA, SAN MARINO, SAO TOME A, SAUDI ARB, SENEGAL, SERBIA, SEYCHELLES, SIERA LEON, SINT MAART, SLOVAK REP, SLOVENIA, SOMALIA, SRI LANKA, ST HELENA, ST KITTS, ST LUCIA, ST PIERRE, ST VINCENT, SUDAN, SUDAN, SURINAME, SWAZILAND, SYRIA, TAJIKISTAN, TANZANIA, TOGO, TOKELAU IS, TRINIDAD, TUNISIA, TURKEY, TURKMENIST, TURKS & CA, TUVALU, U ARB EMRT, UGANDA, UKRAINE, URUGUAY, US VIRGIN, UZBEKISTAN, VENEZUELA, VIETNAM, WALLIS FUT, YEMEN, ZAMBIA, ZIMBABWE.

Video calling refers to any calls you make where you opt to use your video call function (excluding calls made from an App).

Video call to any NZ mobile (any network, anytime)

• $0.69
• Rating: Minute + Minute

Video call to standard mobiles in Australia

• $1.49
• Rating: Minute + Second

Video call to standard mobiles to Rest of the World*

• $1.99
• Rating: Minute + Second

Video calls are charged on a minute + minute or a minute + second basis, meaning that there is a minimum one minute charge per call, and calls are charged per minute or per second after that.

See below charges for text messages (SMS) and photo/video messages (MMS) sent with various file formats, and to different providers and locations.

SMS (Text) to any NZ or Australian mobile

(any network, anytime) (160 characters)

• Free
• Rating: Per text
• Included in plan

SMS (Text) to any other international mobile
(140 characters)

• $0.30
• Rating: Per text

MMS (Picture Message) to any NZ mobile on the Spark network (anytime)

• $0.50
• Rating: Per message

MMS (Picture Message) to any NZ mobile on any other network (anytime)

• $0.60
• Rating: Per message

MMS (Picture Message) to Email

• Free
• Rating: Per message

MMS (Video Message) to any NZ mobile on the Spark network (anytime)

• $1.25
• Rating: Per message

MMS (Video Message) to any NZ mobile on any other network (anytime)

• $1.25
• Rating: Per message

MMS (Video Message) to Email

• $1.25
• Rating: Per message

MMS (Picture Message) to any international mobile

• $0.60**
• Rating: Per message
• MMS (Video Message) to any international mobile
  $1.25**
• Rating: Per message

*Video Call - Rest of the World includes: All countries excluding Australia

**Note: service not guaranteed due to varying partner networks.

There are no standard rates for data. If you use all the data within your plan allowance, and any applicable Add-On or Auto Allowance data, you will need to purchase an additional Data Add-On to continue using data services, or wait for your monthly plan to renew.