
Below are our standard charges for using our mobile voice calling, video calling, text and other services. If you are travelling overseas and require international services, view our roaming charges.

*Terms and eligibility apply. Prices may change during the term. Offer applies to monthly plan charge only.
Voice calling charges include any calls made to another number, and do not use an app or video. Voice calls to standard New Zealand & Australian mobiles and landlines are only charged at standard rates once your mobile plan, and any Add-Ons you may have, are used up.
Voice call to a Mercury mobile:
Voice call to any NZ mobile (any network, anytime)
Voice call to a standard NZ landline (anytime)
Voice call to standard mobiles and landlines in Australia
Voice call to standard mobiles and landlines in Ireland, UK, USA, Canada, Europe, South Africa
Voice call to standard mobiles and landlines in Hong Kong, Japan, North Korea, South Korea, Malaysia, Singapore, Taiwan, China, Indonesia, India, Phillippines, Thailand
Voice call to standard mobiles and landlines in Pacific Islands (American Samoa, Cook Islands, French Polynesia, New Caledonia, Papua New Guinea, Solomon Islands, Tonga, Vanuatu, Western Samoa, Fiji)
Voice call to standard mobiles and landlines to Rest of the World*
Voice call to 0800 or 0508 numbers
Voice call to 018 directory services (domestic and international)
Voice call to Emergency Services (111 and 105)
Voice call to Satellite
Voice call to Maritime
Voice call to Antarctica/Scott Base
Voicemail Retrieval
3 Way Calling
Voice calling charges above are charged on a minute + minute or minute + second basis, meaning that there is a minimum one minute charge per call, and calls are charged per minute or second after that.
*Voice call - Rest of the World includes:
AFGHANISTAN, ALASKA, ALBANIA, ALBANIA, ALGERIA, ANGOLA, ANGUILLA, ANTARCTICA, ANTIGUA, ARGENTINA, ARMENIA, ARUBA, ASCENSION, AZERBAIJAN, BAHAMAS, BAHRAIN, BANGLADESH, BARBADOS, BELARUS, BELIZE, BENIN, BERMUDA, BHUTAN, BOLIVIA, BOSNIA/HER, BOTSWANA, BR VIRGN I, BRAZIL, BRUNEI, BULGARIA, BURKINA FS, BURUNDI, CAMBODIA, CAMEROON, CAPE VERDE, CAYMAN ISL, CEN AF REP, CHAD, CHILE, COLOMBIA, COMOROS, CONGO, CONGO DRP, COSTA RICA, CROATIA, CUBA, CYPRUS, CZECH REP, DIEGO GARC, DJIBOUTI, DOMINIC RP, DOMINICA, ECUADOR, EGYPT, EL SALVADR, EQUITORIAL, ERITREA, ESTONIA, ETHIOPIA, FALKLAND I, FAROE ISL, FED.MICRON, FR GUIANA, GABON, GAMBIA, GEORGIA, GEORGIA, GHANA, GIBRALTAR, GREENLAND, GRENADA, GUADELOUPE, GUAM, GUATEMALA, GUINEA BIS, GUINEA REP, GUYANA, HAITI, HONDURAS, HUNGARY, ICELAND, IRAN, IRAN, IRAQ, ISRAEL, IVRY COAST, JAMAICA, JORDAN, KAZAKHSTAN, KENYA, KENYA, KHABAROVSK, KIRIBATI, KOREA DPR ( Northen Korea also in Asia 1), KUWAIT, KYRGYZSTAN, LAOS, LATVIA, LEBANON, LESOTHO, LIBERIA, LIBYA, LITHUANIA, MACAU, MACEDONIA, MADAGASCAR, MALAWI, MALDIVES, MALI, MALTA, MARIANA IS, MARSHALL I, MARTINIQUE, MAURITANIA, MAURITIUS, MAYOTTE, MEXICO, MOB/BRAZIL, MOB/BULGAR, MOB/CHILE, MOB/CRATIA, MOB/CZECHR, MOB/ISRAEL, MOB/LEBAN, MOB/MONTEN, MOB/PAKSTN, MOB/PERU, MOB/POLAND, MOB/SAUDIA, MOB/SERBIA, MOB/SERBIA, MOB/TURKEY, MOB/VIETNM, MOB/ZIMBAB, MOLDOVA, MONACO, MONGOLIA, MONGOLIA, MONTENEGRO, MONTSERRAT, MOROCCO, MOZAMBIQUE, MYANMAR, N ANTILLES, N ANTILLES, NAMIBIA, NAURU, NEPAL, NICARAGUA, NIGER, NIGERIA, OMAN, OMAN, PAKISTAN, PALAU, PALESTINE, PANAMA, PARAGUAY, PERU, POLAND, PUERTO RCO, QATAR, QATAR, REUNION, ROMANIA, ROMANIA, RUSSIAN FE, RWANDA, SAN MARINO, SAO TOME A, SAUDI ARB, SENEGAL, SERBIA, SEYCHELLES, SIERA LEON, SINT MAART, SLOVAK REP, SLOVENIA, SOMALIA, SRI LANKA, ST HELENA, ST KITTS, ST LUCIA, ST PIERRE, ST VINCENT, SUDAN, SUDAN, SURINAME, SWAZILAND, SYRIA, TAJIKISTAN, TANZANIA, TOGO, TOKELAU IS, TRINIDAD, TUNISIA, TURKEY, TURKMENIST, TURKS & CA, TUVALU, U ARB EMRT, UGANDA, UKRAINE, URUGUAY, US VIRGIN, UZBEKISTAN, VENEZUELA, VIETNAM, WALLIS FUT, YEMEN, ZAMBIA, ZIMBABWE.
Video calling refers to any calls you make where you opt to use your video call function (excluding calls made from an App).
Video call to any NZ mobile (any network, anytime)
Video call to standard mobiles in Australia
Video call to standard mobiles to Rest of the World*
Video calls are charged on a minute + minute or a minute + second basis, meaning that there is a minimum one minute charge per call, and calls are charged per minute or per second after that.
See below charges for text messages (SMS) and photo/video messages (MMS) sent with various file formats, and to different providers and locations.
SMS (Text) to any NZ or Australian mobile
(any network, anytime) (160 characters)
SMS (Text) to any other international mobile
(140 characters)
MMS (Picture Message) to any NZ mobile on the Spark network (anytime)
MMS (Picture Message) to any NZ mobile on any other network (anytime)
MMS (Picture Message) to Email
MMS (Video Message) to any NZ mobile on the Spark network (anytime)
MMS (Video Message) to any NZ mobile on any other network (anytime)
MMS (Video Message) to Email
MMS (Picture Message) to any international mobile
*Video Call - Rest of the World includes: All countries excluding Australia
**Note: service not guaranteed due to varying partner networks.
There are no standard rates for data. If you use all the data within your plan allowance, and any applicable Add-On or Auto Allowance data, you will need to purchase an additional Data Add-On to continue using data services, or wait for your monthly plan to renew.
Note: All prices include GST. Not all services and their charges are listed. Some less common services such as Special Voice Calls, Call Forwarding, Call Diversions, GST Exempt Text Services (Charities), Mobile Minicall etc. can be charged without warning and we are only able to provide the charge amount once advised by the charger.