If you’re an existing customer and are thinking of adding a service, simply log in to your My Account via the website or Mercury App to manage existing services or to add a new service.

We will supply you with a free Futura Modem. (Postage and Handling is $14.95). Key features include WiFi 6 to help you enjoy fast speeds and great performance when connecting to your devices.

Yes you can! Details of our landline services and packages are available here. 

If you have a rural address, Enter your address to see what broadband options are available. Pricing and availability may differ for some rural addresses.

Wireless broadband can be a good option if your home has strong cellular coverage and you don’t have access to a fibre broadband connection. It’s also suitable if fibre is available but you prefer not to dig or trench your property for cabling. Keep in mind that our wireless broadband plans are capped, so if you need unlimited data, you may prefer fibre broadband instead.

You can check how much data you have left by logging into My Account online, or via our handy Mercury App

Any unused wireless broadband base plan data doesn’t carry over to the next billing period and will expire at the end of the month.

Data from any 10GB data pack—whether purchased manually or added automatically—lasts for 30 days, and any remaining data expires at the end of that period.

When your plan renews, your oldest data is always used first.