Watch our short video to learn how to view your weekly usage comparison and detailed breakdown in the Mercury App. At a computer? No worries, from July our new experience will be live in My Account via our website. Log in.
You’ll receive weekly notifications from the Mercury App to help you stay on top of your usage. As long as you have your Mercury App notifications turned on, we’ll notify you every Wednesday once your weekly usage data is available. You can manage your app usage notifications under your weekly summary.
Tip: If you currently receive rewards challenge notifications, you’ll receive weekly usage updates.
Your daily, weekly, and monthly usage includes your Daily Fixed Charge (a fixed amount each day), your variable charge (the actual electricity you’ve used), and GST. Your hourly usage only includes your variable charge, and GST.
If you have redeemed a Free Power Day with rewards, a credit will be applied to your account within 35 days. Your usage breakdown does not include this credit.