WEATHER EVENT UPDATE

Cyclone Vaianu has moved offshore, but the clean-up and recovery continues for many communities hit hard by the weather emergency. Your lines company will be out today restoring power as quickly and safely as they can. To view outages, find your lines company here.

Remember, being well prepared for weather emergencies is the best way to take care of yourself and your community.

Mercury bill with monthly charges on a yellow background

BILLING AND PAYMENTS.

Have a question about your bill or payment? Check out our top viewed FAQs and guides.

FINDING IT HARD TO PAY YOUR BILL?

We understand that sometimes it can be hard to pay your bills. Learn more about how we can help, meet our dedicated team, and how to contact them.
MY ACCOUNT
My Account makes it easy to manage your payment, services and more. Simply log in via our app or website. 
YOUR SERVICES
Have a question about your electricity, gas, broadband or mobile service? Check out our FAQs and guide.
REWARDS
Earn, redeem, and celebrate with rewards, like enjoying a Free Power Day.