IMPORTANT: NEW LPG CUSTOMERS.

Please note that we are unable to accept any new LPG customers at this time. This is due to a temporary  shortage of LPG bottles. We expect this to be resolved at the start of Feb 2025.

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Our Help Centre makes it easy with FAQs and guides, helpful topics and popular links. View information about our different services, billing and payments, navigating My Account, and more.   
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Managing your account and services is easy with My Account. Use the Mercury App or log in via our website.
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REWARDS

Check out how you can earn, redeem, and celebrate with rewards, like enjoying a Free Power Day.
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100% RENEWABLE ELECTRICITY GENERATION

Our electricity is generated from 100% renewable sources: hydro, geothermal and wind. Plus, we play a leading role in Aotearoa New Zealand’s low-carbon transition.