Moving with mercury

Moving house is stressful enough. So let us sort out your electricity and gas.

If you're already with us, move online quickly and easily via My Account - or you can contact us on 0800 10 18 10.

Not a Mercury customer? Give us a call - we're available Monday to Friday 8-8pm on 0800 677 567.

And when you move with Mercury you'll get 100 Airpoints Dollars™!

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Get 100 Airpoints Dollars™

Get 100 bonus Airpoints Dollars™ when you move with Mercury using promo code MOVE100AP.  Plus, you’ll earn Airpoints Dollars every time you pay your bill. *Terms apply. Offer ends 30 June 2017.

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Moving in 3 Easy Steps


Moving date

Get your connection sorted in time for move in day by giving us at least 4 days notice.   


New address

Have your new address handy so we can get you switched underway as soon as possible. 


Final reading

If you have a smart meter we'll sort it out for you. If not, we'll estimate it or you can give us a call with the final reading. 

New House, No Power?

If you’ve moved into a new property without power or gas, give us a call and we’ll get you connected as soon as possible.

If someone in your new home is dependent on power for medical reasons, please phone us immediately to arrange an emergency reconnection.

Call now on 0800 10 18 10



We’ve joined forces with Air New Zealand, and you’ll now be that bit closer to taking off every time you switch on with Mercury. 

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Join the movement. A fun, affordable way to keep moving. Check out our exclusive deals and join us at one of our ride events.  

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EV Charging

EV Charging

Fuel your EV with renewable energy at the equivalent of 30c per litre. Plug in at home and save 20% overnight.

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Free power days

Free power days

To make sure you don't miss out on great offers like free power days make sure you're signed up for our emails!

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Moving Checklist

Moving Checklist

Moving house soon? Grab our checklist to help with moving day.

Move FAQs

Move FAQs

Need more info? Check out our FAQs.