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PRICE INFORMATION

Your LPG charges cover more than just the gas — they include supply, delivery, and service costs, plus GST. Learn where your LPG comes from, how pricing work, and how Mercury supports a low-emissions future.

WHY ARE MY LPG PRICES INCREASING?

We're updating our LPG prices to help cover increasing costs involved in supplying LPG. These include sourcing LPG, along with transporting, filling and delivering cylinders to homes across New Zealand. While these costs have continued to rise, we're not passing on the full increase.

LPG stands for Liquefied Petroleum Gas. It is generally a mix of propane and butane, sold as bottled gas.

Your LPG charges cover more than just the gas in the bottle. They help cover:

  • The cost of the LPG itself.
  • Transporting LPG around New Zealand.
  • Filling and safety checking cylinders.
  • Delivering cylinders to your property.
  • Customer support, billing and account management.
  • GST.

LPG is a by-product of natural gas production. New Zealand produces a lot of its own LPG. Demand for LPG in New Zealand is increasing, but local LPG production is falling. This means we, as a country need to import more LPG to meet demand.

Depending on when you receive your monthly bill, you may see your new charges on your first bill after the effective date. As your charges change, you may see two sets of cylinder rental charges: charges at your old price, and charges at your new price. After this, your bill will appear as normal.

If you have electricity and LPG with Mercury at the same address (determined by Electricity and Gas registry data provided to Mercury), we’ll give you a daily Dual Fuel Discount. If you're eligible for a Dual Fuel Discount, this will show as a credit in the LPG charges section on your monthly bill.

Check out our FAQs for information on ordering LPG bottles, and helpful hints.

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The future of gas

Lots of Kiwi homes use gas every day. But current supply challenges mean we've seen big shifts in wholesale gas prices. Find out what this might mean for you.

LEARN MORE
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Building? Renovating? Or getting a new appliance?

You may want to consider energy alternatives to natural gas, like electricity.  Find out more about electrifying your home.

FIND OUT MORE
Ways we can help

FINDING IT HARD TO PAY YOUR BILL?

We understand that sometimes it can be hard to stay on top of your bills. Learn more about how we can help, meet our dedicated team, and how to contact them.

payment support

FINDING IT HARD TO PAY YOUR BILL?

We understand that sometimes it can be hard to stay on top of your bills. Learn more about how we can help, meet our dedicated team, and how to contact them.

payment support
Ways we can help

FINDING IT HARD TO PAY YOUR BILL?

We understand that sometimes it can be hard to stay on top of your bills. Learn more about how we can help, meet our dedicated team, and how to contact them.

payment support
Ways we can help

HELP CENTRE

Check out our Help Centre for FAQs and guides.

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HELP CENTRE

Check out our Help Centre for FAQs and guides.

View FAQS

HELP CENTRE

Check out our Help Centre for FAQs and guides.

View FAQS