Mercury- Gaming Family

Broadband Speeds Explained

Industry average speeds at peak times (source MBNZ Winter Edition 2023) are:

  • FibreClassic: 312Mbps download and 108Mbps upload.
  • FibreMax: 861Mbps download and 498Mbps upload.
  • Wireless broadband: 33Mbps download and 16Mbps upload.

You may experience a higher or lower speed than this.

Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If your plan uses a wireless connection, then factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speed experienced. If you have a router supplied by Mercury, this router is capable of providing the estimated peak time average speeds, subject to the factors described above. If you are using a router not supplied by Mercury, you may not receive the stated speeds.  
For wireless broadband, you must use the router supplied by Mercury.