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Latest Starship news and projects.

Latest Starship news and projects.

Customer donations help us help the kids at Starship. Below you'll find stories on how Mercury customer donations have helped.

Don't forget, it’s easy to add a small donation to your monthly bill and you can make a real impact for our kiwi kids too.

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Poppy's Starship Christmas.

Baby Poppy's life hung in the balance.

At just three months old, she was having a major cardiac arrest. Poppy's mum, Estelle, remembers exactly what the doctors at her local hospital told her: Poppy's heart is not beating very well, it is not pumping the blood through her body. You have to be transported to Starship.

At Starship, Poppy was diagnosed with a chronic heart condition called dilated cardiomyopathy. That's when she was rushed into Starship's Paediatric Intensive Care Unit (PICU).

Poppy stayed in PICU for a total of eight months, including her first Christmas, fighting to get well. Thankfully Poppy is now well enough that she was sent home with her loving family to Hamilton.

Support Starship
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Outpatients before
Outpatients before
Outpatients before
Outpatients waiting area after
Outpatients plaster room after
Outpatients plaster room after

Awesome Outpatients

Starship Outpatients upgrade before and after

Outpatients is a crucial service that sees over 13,000 outpatients every year. But the facilities had become inadequate for the high demand, with little refurbishment in nearly 30 years.

Mercury customer donations helped fund a huge $1.8m refurbishment, transforming Outpatients into a bright, modern, functional environment. Opened in November 2019, the new plaster room, procedure rooms, bed spaces and staff base will significantly improve patient care and safety, transform the experience for patients and their families and enable clinics to run much more efficiently.

Customer Funded Projects. <a id="CustomerProjects"></a>

Customer Funded Projects.

The generosity of our customers has helped to fund projects over the years such as:


an amazing $1.8m transformation of this crucial service that sees over 13,000 outpatients every year.

A new portable OCT Eye Scanner

the first of its kind in New Zealand, to help young children at risk of vision loss.

Starship National Air Ambulance

a flying intensive care unit to treat critically ill and injured children from all over the country and transport them to Starship Hospital.

Two specialist emergency transport systems

fitted out with life-saving equipment to bring desperately sick babies to Starship from anywhere in the country.

New Zealand's first laser fetoscope machine

to help save the lives of unborn twins affected by Twin-to-Twin Transfusion Syndrome.

A Mobile Ear Clinic

providing free ear checks and specialist ear health services to children in the community.


the pilot phase of this project saw patient waiting times reduced from 12 to 3 months.

New facilities

for children and staff in the new Medical Specialties and Neuroservices wards (Level 6).

Sprout IV poles

providing a colourful and child friendly alternative to the traditional IV poles.

Colourful murals

to brighten the walls of the wards and make the environment more child friendly.

Four heat tables

to keep vulnerable and premature babies warm.

A waiting room outside the operating theatres

where families can wait close by whilst their child is having surgery.

More than 200 dedicated fold-down beds

provided in the rooms for a parent/caregiver to stay with their child in comfort.


assisting children to stand in physical therapy

New simulation 'Nursing Kid' mannequin

including an introduction course and equipment. 

A specialised sensory play trolley called a ‘Snoezelen’ wagon

which can be taken to the rooms of children unable to leave their beds.

The Kari Centre 

was upgraded and transformed.  

The development of world-class clinical skills training programmes

for clinical teams to train and practice their skills.

Consult liaison rooms

had its first upgrade since the hospital was built in 1992 with a new purpose-built play room, an infant feeding therapy room and whanau room.

Vital equipment for the Heart Unit

including an echocardiography system to give surgeons 4D images of the heart.

The Script app

Script for Paediatrics is an app that makes prescribing antibiotics smarter and more efficient.

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