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Terms & Conditions
Application Acceptance Criteria
Before accepting you as a customer, we need to check that you meet our acceptance criteria.
To meet our acceptance criteria:
your property must be in an area Mercury services;
you must provide us with evidence of your tenancy or occupation of the property,
your meter configuration must be acceptable to Mercury; and
you must meet our credit criteria.
In some cases, before accepting you as a customer, we may ask for a Bond or require you to use a pre-pay meter solution. The circumstances in which a Bond may be required are set out in clause 9 of our Standard