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WE'RE NOW ONE BRAND.

Wonderful news! In June, the Trustpower brand changed to Mercury. Bringing together our people, products and services under one brand enables us to build better experiences and solutions.

If you’d like to read more, please check out our FAQs.

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ABOUT US

We’re helping move Aotearoa New Zealand to a low emissions future through generating electricity from 100% renewable sources: hydro, geothermal and wind.
LEARN MORE

GET STARTED

To access My Account or the Mercury App, simply use your Trustpower login details. If you don't have a login and would like to manage your account using these tools, please register for My Account first.
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MANAGING YOUR ACCOUNT IS EASY

There’s a new Mercury App and online portal named My Account, where you can view and pay your bill, update your details and track your usage.
HELPFUL TOOLS
LEARN MORE ABOUT BILLING AND PAYMENTS
understanding your bill
As you’re now a Mercury customer, your bill will look different. Check out our bill guide to help you understand the new layout.
LEARN MORE
ways to pay
Your payment method will continue the same. Enjoy the simplicity of regular payments, or keep it flexible with one-off payments.
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WHAT YOUR NEW BILL WILL LOOK LIKE

Watch this short video to help you get familiar with your bill.
Play Video
Video Length:2m 53s
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PARTNERSHIPS

Through partnerships and sponsorships, we’re proud to support many communities throughout Aotearoa New Zealand, including our long-standing partnership with Starship.
EXPLORE

HELP CENTRE

Check out our Help Centre to view more FAQs and guides to help you get familar.
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