Moving house?

Moving house?

Moving can be stressful but we're here to help.

Already with Mercury?

Move quickly and easily via My Account.

Move online now

Not a Mercury customer?

Give us a few details to switch online.

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Or call us on 0800 10 18 10 or 09 4757234 from a mobile.
We're here to help Monday to Friday 8am-6pm.

Got a question?

Got a question?

Here are some FAQs and tips to help make this move your best yet.

 Moving house Checklist

Moving house Checklist

Moving house soon? Grab our checklists to help with your move.

New House, No Power?

New House, No Power?

If you’ve moved into a new property without power or gas, give us a call and we’ll get you connected as soon as possible.

If someone in your new home is dependent on power for medical reasons, please phone us immediately to arrange an emergency reconnection.

Call now on 0800 10 18 10