We're here to help. Check out our tools and tips on how to stay in control of your electricity costs, and if you need support with paying your power bill please call us on 0800 456 222.
Get at least $100 credit or 100 Airpoints Dollars™ when you move with Mercury. Offer ends 31 August 2020. Terms apply.
Move quickly and easily via My Account.
Give us a few details to switch online.
Or call us on 0800 10 18 10. We're here to help Monday to Friday 8am-8pm.
Get your connection sorted in time for move in day by giving us at least 4 days notice.
Have your new address handy so we can get your switch underway as soon as possible.
If you have a smart meter we'll sort it out for you. If not, we'll estimate it or you can give us a call with the final reading.
Here are some FAQs and tips to help make this move your best yet.
Moving house soon? Grab our checklists to help with your move.
If you’ve moved into a new property without power or gas, give us a call and we’ll get you connected as soon as possible.
If someone in your new home is dependent on power for medical reasons, please phone us immediately to arrange an emergency reconnection.
Call now on 0800 10 18 10