0800 10 18 10 or 09 526 8270 from your mobile
+64 9 526 8270 from overseas
Message us on Facebook
8.00am - 8.00pm Mon - Fri
(best time to call 1 - 4pm)
Private Bag 92008
Auckland Mail Centre
Please note: we are closed on public holidays and weekends.
Mercury has an internal formal complaints process. For your convenience, you can use the online Formal Complaint Form.