USE WATER MORE EFFICIENTLY
Hot water can account for over 20% of your bill.
- Be mindful of your shower time and temperature
- Reduce your tap pressure if it’s high
- Wash your clothes on a cold cycle
WINTER HUB.
As we spend more time indoors, and use more energy to heat our homes and keep ourselves entertained, our electricity usage changes. Improve your home’s energy efficiency with our winter energy-saving tips and guides to help you understand your energy costs.
UNDERSTANDING YOUR BILL CHARGES
Most of us will see higher electricity bills in winter because we use more energy. On your bill, you can see how your charges are calculated. These are based on prices, usage, and the number of days in the billing period. Follow the number key to learn more.
YOUR ELECTRICITY SECTION
Have you checked the number of days in your billing period? This may vary due to factors like public holidays that affect when bills are issued. A few days more or less could make the total amount due higher or lower than previous months. You can find the number of days in your billing period next to your Daily Fixed Charge.
The actual electricity you’ve used. This is calculated by multiplying each unit you’ve used (kWh) by your variable price. Variable charges depend on the type of meter tariff/s you have at your property e.g. Anytime or Controlled.Find out more about the types of electricity meter tariffs.
A fixed amount each day, no matter how much electricity you use. This is calculated by multiplying your daily price (cents) by the number of days in your billing period.
If you don’t have a smart meter, your meter will need to be read manually by a meter reader. Your latest bill could be higher than expected if it is an actual reading and you previously received an under-estimated bill. If a meter reading isn’t taken, you can provide us with a reading.
OTHER REASONS YOUR ELECTRICITY BILL MAY BE HIGHER
A new baby, additional people in your home, new appliances (such as a plasma TV or additional heater), or someone working from home are all potential reasons your bill may be higher than usual. You can find out how your winter energy consumption compares by checking your electricity usage at this time last year.
If you’ve recently had a price change, you may see two lines for the same Charge Type. This is because your price change was effective within this billing period. You’ll see a charge at your old price, and one at your new price. You’ll have received an email or letter notifying you of the date.
TOP WINTER TIPS
Check out our top tips for the chilly season. View more energy-saving tips.
STAY WARM FOR LESS
Stay warm while keeping electricity usage down.
- Clean your heat pump filter regularly
- Close internal doors to rooms you’re not using
- Draw curtains or blinds before sunset to keep daytime heat in
MAKE ENERGY-EFFICIENT CHOICES
Changing just a few things can make a difference.
- Consider switching to LED bulbs
- Make sure your dishwasher and washing machine are full before switching them on
- Cook up a hearty meal with a slowcooker
COST TO RUN APPLIANCES GUIDE
Learn what it costs to run your household appliances with our helpful guide.
UNLOCK A FREE POWER DAY
Winter is the perfect time to redeem a Free Power Day or unlock a credit on your bill with rewards! Snuggle up with your heater, binge on movies, or tackle those chores.
BE PREPARED FOR AN OUTAGE
Storms and weather warnings can happen any time of the year. If the power was to go out, make sure you have a plan.
MERCURY APP
STay across YOUR ENERGY USAGE
Watch our short video to learn how to view your weekly electricity usage comparison and detailed breakdown in the Mercury App. At a computer?Log in to My Account via our website.