We're here to help. Check out our tools and tips on how to stay in control of your electricity costs, and if you need support with paying your power bill please contact us.
MORE REWARDS. MORE CHOICES. LAUNCHING SOON IN OUR APP IN MAY 2022.
Wonderful things are happening here at Mercury. We’re shaking up the way we reward you, with brand new rewards launching in May 2022.
There will be more ways to earn points, and better ways to redeem rewards based on the things you told us you love (like Free Power Days). Download the app now so you don’t miss out.
What are you waiting for? We’ve got 4 lots of $200 bill credits up for grabs when you complete a challenge in our app. Competition runs from 1 April 2022 to 31 May 2022.
Our app lets you earn and spend Mercury Dollars (see above for more details). You can also pay your Mercury bill through the app.
If you're a Mercury customer you just need to search Mercury in your app store, the Apple app store if you use an iPhone or the Google play app store if your phone is Android. If you're not already a Mercury customer you can join online and then use the app once you've become a customer.
You can complete step challenges using your iOS or Android phone. Apple Watch can be used alongside your phone for iOS (it won’t count steps for Android). Fitbit can be used for iOS or Android however you can’t use it alongside another device. We're looking to add other wearable devices soon!
You can enter multiple challenges at one time, however you can’t have more than one step challenge in play at the same time. We generally plan step challenges to start one after the other, so they don’t overlap for this reason.
Your Google Fit data is tied to your Google account (not your phone) so giving the app permission to your Google account means it can record your step count to the right place.