TAUPŌ WINTER FESTIVAL GIVEAWAY TERMS AND CONDITIONS

The Promotion

1. By entering the Promotion, one lucky winner will win a month of Free Power Days (46,000 rewards points added to their account, which is enough points to redeem 31 Free Power Days) (“Free Power Days” or “Prize”). The winner will have the option to use the 46,000 points to redeem 31 Free Power Days or account credit (“Credit”).
2. The promotion period runs from 9.00 am on 27 June 2025 and ends at 11:59pm on 13 July 2025 ("Promotion Period").
3. Promotion prizes (“Prize”) are not transferable or redeemable for cash. If for any reason we unfortunately can’t provide the Prize, we’ll give you another prize of the same (or greater) value.
4. A Free Power Day is a full 24 hours of free electricity that runs from 12:00am to 11:59pm. You’ll receive a Free Power Day credit on your Mercury account for all your electricity charges on the date of your Free Power Day. The electricity charges that you’ll receive a Free Power Day credit for are; your daily fixed charge, your variable usage charges, GST and the Electricity Authority Levy or Electricity Market Fee. The Free Power Day credit excludes any special charges, gas or service charges. We’ll use the price plan that you’re on five working days before your Free Power Day to work out what your fixed and variable charges are.
5. A Credit is a fixed value discount that is applied to your Mercury account. The Credit will show on your Mercury account within 7 days of redemption.
6. Free Power Days or account credit are available to redeem via the Mercury App or My Account via the Mercury website.
7. Points applied can be used whenever the winner decides. Points are subject to Mercury’s standard rewards points expiry term of 12 months.

Eligibility

8. To be eligible to enter this Promotion, you’ll need to be living in NZ, aged 18 years or over and an existing Mercury customer (or you’ll need to join as a Mercury customer within 30 working days of the end of the Promotion Period).
9. If you win the Prize, you agree to the use of your first name and the initial of your surname for promotional purposes. We love sharing good news! If you choose not to agree to this, you will no longer be eligible to win the Prize, and the winner will be redrawn.

How to Enter

10. To enter the Promotion, scan the QR code at the Taupo Winter Lights and complete the form during the Promotion Period.
11. Entries must be received by Mercury before the expiry of the Promotion Period.
12. We want this Promotion to be fair for everyone, so if any entries are incomplete, illegible, 'hacked' or look fraudulent they may be deemed invalid at our discretion.
13. We are not responsible for any problems or technical malfunction of any telephone network or lines, servers or providers. Nor are we responsible for any incorrect information caused by any of the equipment or programming associated with or utilised in this Promotion, or by any technical error that may occur in the course of the administration of this Promotion.
14. By entering this Promotion and accepting any prize, you agree to be bound by these terms and conditions.

Picking the Winner

15. All eligible entries received during the Promotion Period will go in the draw. The winners will be randomly drawn within five working days of the end of the Promotion Period.
16. If you're a lucky winner, we'll notify you by phone or email within seven days of the prize draw using the contact details associated with your Mercury account. If you cannot be contacted by us within seven days, Mercury may choose to redraw another winner at its discretion. 

Privacy

17. We’re committed to protecting your privacy. We’ll only collect and use your details for the purposes of running this Promotion.
18. To access or correct your details, get in touch with us. Mercury’s privacy policy will apply.

Other Legal Stuff

19. Mercury is the promoter of this Promotion. By entering, your information will only be used by Mercury - we won’t share this with Facebook, Instagram or any other social media platform we may use to run a Promotion. This Promotion is not sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other social media platform used to run a Promotion so Facebook, Instagram or any social media platform we may use to run a Promotion will not be liable to you for any reason.
20. We do our best to make all of our Promotions wonderful, but sometimes things can go wrong. However, if something does go wrong Mercury and its suppliers will not be liable to you for any loss or damage (including personal injury) that you might suffer through participating in the Promotion or winning (or not winning) any Prize.
21. Occasionally, things happen which are outside of Mercury’s control and we may have to change or cancel the Promotion or these Terms.
22. Mercury Rewards Terms and Conditions, Free Power Day Terms and Conditions, Rewards Account Credit Terms and Conditions, and Mercury’s Fair Usage Policy apply to this Promotion.