PRICE INFORMATION.
WHY ARE MY PIPED GAS PRICES INCREASING?
Each year, all companies along the piped gas supply chain review costs and may make changes. We’re adjusting our pricing to reflect these changes.
Cost increases, including significant increases in wholesale gas prices due to supply constraints has increased the cost to provide gas to you.
THE FUTURE OF NATURAL GAS
• New Zealand is on a path to a low-emissions future. This means moving away from fossil fuels like natural gas, and investing in renewable energy.
Learn about New Zealand’s journey to net zero:
- MBIE - Emissions reduction plan
- EECA - The future of energy in New Zealand
- Powering change - Changing the way we power Aotearoa
• The Government is developing a Gas Transition Plan to manage the gas industry’s transition away from natural gas to alternative energy sources to support New Zealand's journey to net zero.
Find out more about the Gas Transition Plan.
• We're committed to playing our part in reducing emissions. We've outlined our near-term and long-term targets to support a low-emissions future in our Climate Transition Action Plan.
BUILDING? RENOVATING? OR GETTING A NEW APPLIANCE?
You may want to consider energy alternatives to natural gas, like electricity.
Find out more about electrifying your home.
WHEN WILL I SEE THE NEW PRICES ON MY BILL?
Depending on when you receive your bill, you may see your new pricing on your first bill after the effective date. As your prices change, you may see two sets of charges; charges at your old price, and charges at your new price. After this, your bill will appear as normal.
I'M ON A FIXED-TERM AGREEMENT. DOES THE PRICE CHANGE APPLY TO ME?
Some of our fixed-term agreements have set prices for the term of the agreement, and some of them allow for prices to be changed with 30 days notice. If you've received a price change notification, your pricing is subject to change with 30 days notice. For more information, please refer to the Offer Terms for your fixed-term agreement that were sent to you, and our General Terms.
UNDERSTANDING YOUR BILL CHARGES
In the gas section of your bill, you can view a breakdown of how your different charge types are calculated based on your prices, usage, and days in your billing period.
Variable Charge
Charges for each unit (kWh) of natural gas you consume in your household. This is calculated by multiplying each unit of gas you’ve used (kWh) by your variable price.
Your units used (kWh) is determined by the units on your meter (actual or estimate) multiplied by your conversion factor. Find out more about the conversion factor.
Daily Fixed Charge
A fixed amount each day, no matter how much gas you use. Your Daily Fixed Charge total is calculated by multiplying your daily charge by the number of days in your billing period.
Dual Fuel Discount
If you have electricity and piped gas with Mercury at the same address (determined by Electricity and Gas registry data provided to Mercury), we’ll give you a daily Dual Fuel Discount. If you are eligible for a Dual Fuel Discount, this will show as a credit in the piped gas charges section on your monthly bill.