A wireless broadband plan with an optional landline service for residential customers.

This offer is only available when bundled with an electricity service.

Wireless broadband connects your home through a 4G wireless connection.

Prices are current as at 10 July 2025. All pricing is subject to change with 30 days’ notice.

To find out more about our current pricing give us a call on 0800 789 505.

BROADBAND

Mercury may pro-rate charges when you join (depending on the date you join), move, cancel, or if you switch between plans. See our phone and internet terms for more detail.

OPTIONAL ADD-ON

The optional landline service connects you to the public phone network so you can make free local calls. Any calls made to national, international and mobile numbers will be charged at their standard rate. You can choose from a variety of additional calling packages.

ROUTERS

Wireless broadband services will require a wireless broadband router supplied by Mercury.

^††A $14.95 postage and handling charge applies.

Additional charges may apply for items such as non-standard installations and additional in-home technician work performed at the time of connection.

For more details please see our phone and internet terms.

Electricity and gas (if applicable) charges will also apply for your energy services.

Actual speeds you experience are affected by many factors including the device you are using and its capabilities, the number of devices connected, your operating system and web-browser, and if you’re connecting wirelessly to your router.

Find out more about factors that may influence your speed.

As your plan uses a wireless connection, then factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speed experienced. For wireless broadband, you must use the router supplied by Mercury. This router is capable of providing the estimated peak time average speeds, subject to the other factors described above.

See Measuring Broadband NZ for independent information on broadband performance across different providers, plans and technologies. You can also view the latest reports.

Your access type will be wireless broadband.

Find out more about the different access types and speeds.

There is a 2 year Term for this Mercury electricity and broadband bundle offer.

After the end of the term, you can cancel your services at any time by giving us at least 5 working days’ notice. You’ll be responsible for any charges until your disconnection date.

We have a service restriction policy in place which may influence your broadband performance.

See clause 5.5 of the phone and internet terms.

Your broadband service requires mains electricity to operate. If electricity is not available (e.g. during a local electricity outage) then your broadband, and any services which run over it, may stop working unless you have battery backup in your home. 

This means services such as landlines, medical alarms, and security alarms may stop working. It is your responsibility to check with the provider of existing services to make sure they will operate under such circumstances. This may also mean you’re unable to contact 111 in an emergency. We recommend having a charged mobile or alternative arrangement in place.

At Mercury, we value customer feedback and take care to address complaints.

Information about our process for customer complaints.

Mercury is a member of the Telecommunications Disputes Resolution (TDR) scheme, a free independent service to help customers resolve broadband disputes.

For more information about TDR, see their website.                                                      

All prices and fees quoted are inclusive of GST (if any).

This is an offer summary only. View our offer terms and conditions and phone and internet terms and conditions for more information.