Do it all in my account.

Do it all in my account.

It's easier and faster to do all the important things online in My Account. View and pay your bill, track your usage, update your details and more.
 

WHY MY ACCOUNT.

GRAB AN EXTRA DISCOUNT.

GRAB AN EXTRA DISCOUNT.

There are lots of ways you can pay your bill, from Direct Debit to online banking and credit/debit card.

Plus, get an extra 2% off when you pay by Direct Debit and receive your bill by email.

TRACK YOUR USAGE.

TRACK YOUR USAGE.

The usage section in My Account helps you stay in control of your energy.

View your usage information, see how you’re tracking against similar homes, compare bills, find out what’s using the most, and set energy saving goals.

BROADBAND HAS LANDED!

BROADBAND HAS LANDED!

Enjoy unlimited broadband, great routers and fantastic support all bundled with your energy into one easy to manage bill.

Do it on the go with our App.

Do it on the go with our App.

Track your energy usage and manage your bills on the go. Plus, sign up to rewards and enjoy our wonderful challenges.

 

HAVE A QUESTION?

Check out our most commonly asked questions about My Account below, or head over to our FAQs for more help.

No, if you've already got a direct debit or regular payment set up, this will continue and you don't need to do anything.

Nope, you can continue to use all your previously saved links and they'll get you to the right place.

They sure are, there's no need to update those details and if you've saved them previously they'll still work.

It's easy to register for My Account, you can follow the instructions here.

If you've forgotten your password, simply enter your email address here and you will receive a link to reset it.

 

Log into My Account and click on My Profile > View Details in the top right hand corner. Navigate to the Details tab and scroll down to Contact Details. Here, you can click edit under Email Address and tick ‘I'm happy to receive news and offers from Mercury.’ Sorted!

 


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