GENERAL TERMS
These terms apply to all residential customers and cover the key things you need to know about being our customer.

• General Residential Terms and Conditions

SPECIFIC TERMS
These terms apply to the specific services you have chosen to receive from Mercury.

• Electricity & Piped Gas
• LPG
• Phone & Broadband
• Mobile
• Emergency Mobile

OFFER TERMS
Some of our offers have specific terms that apply.

• Electricity Only 1-Year Credit Offer
• You Choose 2-Year Term Offer
• 12 Months Half-Price Broadband 1-Year Term Offer
• 12 Months Half-Price Mobile 1-Year Term Offer
• Harrisons Solar 2-Year Term Offer
• EV Discount Offer

OTHER TERMS

• My Account
• Direct Debit
• Starship Donation
• Online Bill
• SmoothPay
• Router Equipment Supply

Rewards

• Rewards
• Rewards Credit
• Free Power Days
• Refer a Friend