![](https://cdn-tpw.dataweavers.io/-/media/project/mercury/mercury/images/help-and-support/payment-solutions/payment-support_hero-banner_mobile.jpg?h=711&w=600&rev=cf8c9ea1a6f541cd881825b5560ff49e&sc_lang=en&hash=55F1137E2B2C8D6B2E1C9CE62C12C660)
HE UAUA TE UTU I TŌ NAMA?
Kei konei tō mātou tīma ki te āwhina atu. E mārama ana mātou he wā ōna ka uaua te utu i ō nama. He huringa wawe pea i pērā ai, he wero mauroa rānei, ā, ko tātou katoa ka tūpono pāngia. He take kē ā tēnā, ā tēnā, ka mutu kei te hia rongo mātou i ō kōrero.
Waea mai ki tō mātou Tīma Here to Help, ki 0800 630 002, ā, mā mātou koe e āwhina kia kitea ai te urupare utu e tika ana mōu e pai ai tō aro ki ngā take nui i tō ao.
![](https://cdn-tpw.dataweavers.io/-/media/project/mercury/mercury/images/help-and-support/payment-solutions/ways-we-can-help.jpg?h=850&w=1000&rev=d272119246ed45aeba01f2004a1d9746&sc_lang=en&hash=2B1E43881CABDE774F9B5E738ACC3ACE)
NGĀ ĀWHINA KA TAEA E MĀTOU
Ka whakapā mai ana koe, ka:
- Whakaritea tētahi mahere e hāngai ana ki tō āhua noho.
- Matapaki i te whakaritenga o ngā utu ā-wiki, ā-ruawiki, ā-marama rānei kia māmā ake ai te mahi whakamahere pūtea.
- Whakaū i te pai o te mahere mō ngā matea o tō kāinga tūtahi.
I a koe e mahi tahi ana ki a mātou, e ū ana mātou kia:
- Mau tonu ō ratonga.
- Kaua e whakawhiti i tō nama ki tētahi umanga kohikohi.
- Āwhina i a koe kia iti ai tō nama, tae ana ki te whakahoki i ngā utu pēnei i te motu, te tūhono anō me ngā utu takaroa.
- Tuku i ngā tautoko takitahi mai i tētahi nō tō mātou tīma Here to Help.
TŪTAKINA TE TĪMA
Ka mahi tahi tō mātou tīma Here to Help ki te kimi i te urupare tika. He mea nui ō kōrero ki a mātou, me te aha, kei te hia rongo atu mātou. He mea nui ki a mātou ā mātou kiritaki, ā, kei te hia whakakore mātou i te kohukitanga o te whakahaere nama, utu anō hoki.
![](https://cdn-tpw.dataweavers.io/-/media/project/mercury/mercury/images/help-and-support/payment-solutions/meet-the-team.jpg?h=850&w=1000&rev=f872f79053ea45e1b13afb4f069b9ed3&sc_lang=en&hash=2492E795F09601F93B5D26213C448227)
E wātea ana tō mātou tīma mā 0800 630 002, Mane - Paraire, 8.30 i te ata - 5.00 i te ahiahi.
Īmēra mai ki a mātou ki heretohelp@mercury.co.nz.
ĒTAHI ATU RATONGA KA TUKU ĀWHINA
Money Talks
Ka āwhina i te tangata ki te pōkai i ngā hātepe me ngā whakawhiwhinga, ā, ka tautoko hoki ki te whakahaere pūtea. Peka atu ki moneytalks.co.nz.
Debt Relief Foundation
Ka whai ki te āwhina i a ngāi Aotearoa kia turaki i ngā nama whakararuraru me te kore e whakawā atu. Peka atu ki debtrelief.org.nz.
EnergyMate
Ka tuku i tētahi ratonga pūngao rō-kāinga, utu-kore i ētahi rohe puta noa i Aotearoa. Peka atu ki energymate.nz.
Good Shepherd
Ka tuku i ētahi taurewatanga itareti-kore mō ngā rawa waiwai me ngā tautoko i te wāhi ki ngā nama nui rawa. Peka atu ki goodshepherd.org.nz.
Money Sweet Spot
Money Sweet Spot Ka tuku i ngā taurewatanga whakatōpū nama hei tautuhi anō i te taha ahumoni. Peka atu ki moneysweetspot.co.nz.
Christians Against Poverty
Ka tuku i ngā tautoko nama ā-ringa, e taea nei nā ngā kōtuitanga ki ngā whare karakia ā-rohe 46. Peka atu ki capnz.org.
Age Concern Auckland
Ka tuku i ngā ratonga me ngā momo tautoko motuhake mō te hunga pakeke ake i te 65 tau. Peka atu ki ageconcernauckland.org.nz.