WEATHER EVENT UPDATE

Cyclone Vaianu has moved offshore, but the clean-up and recovery continues for many communities hit hard by the weather emergency. Your lines company will be out today restoring power as quickly and safely as they can. To view outages, find your lines company here.

Remember, being well prepared for weather emergencies is the best way to take care of yourself and your community.

HE UAUA TE UTU I TŌ NAMA?

Kei konei tō mātou tīma ki te āwhina atu. E mārama ana mātou he wā ōna ka uaua te utu i ō nama. He huringa wawe pea i pērā ai, he wero mauroa rānei, ā, ko tātou katoa ka tūpono pāngia. He take kē ā tēnā, ā tēnā, ka mutu kei te hia rongo mātou i ō kōrero.

Waea mai ki tō mātou Tīma Payment Solutions, ki 0800 10 18 60, ā, mā mātou koe e āwhina kia kitea ai te urupare utu e tika ana mōu e pai ai tō aro ki ngā take nui i tō ao.

NGĀ ĀWHINA KA TAEA E MĀTOU

Ka whakapā mai ana koe, ka:

  • Whakaritea tētahi mahere e hāngai ana ki tō āhua noho.
  • Matapaki i te whakaritenga o ngā utu ā-wiki, ā-ruawiki, ā-marama rānei kia māmā ake ai te mahi whakamahere pūtea.
  • Whakaū i te pai o te mahere mō ngā matea o tō kāinga tūtahi.

I a koe e mahi tahi ana ki a mātou, e ū ana mātou kia:

  • Mau tonu ō ratonga.
  • Kaua e whakawhiti i tō nama ki tētahi umanga kohikohi.
  • Āwhina i a koe kia iti ai tō nama, tae ana ki te whakahoki i ngā utu pēnei i te motu, te tūhono anō me ngā utu takaroa.

WHAKAPĀ MAI

 

Mehemea kei te hia āwhina koe ki te whakapā mai, ka taea te whakamana i tētahi atu ki te kōrero mai māu. Ko ngā kiripā whai mana ka taea, ko he mema o te whānau, he hoa, he umanga ā-pāpori rānei. Mēnā kei te pīrangi kōrero mai koe i tētahi atu reo i tua atu o te reo Ingarihi, mā mātou koe e āwhina. Tēnā whakapā mai ki te whakarite i tētahi kaiwhakawhiti reo.

WAEA MAI

E wātea ana tō mātou tīma mā 0800 630 002, Mane - Paraire, 8.30 i te ata - 5.00 i te ahiahi.

ĪMĒRA MAI

Īmēra mai ki a mātou ki heretohelp@mercury.co.nz.

 

TŪTAKINA TE TĪMA

Ka mahi tahi tō mātou tīma Here to Help ki te kimi i te urupare tika. He mea nui ō kōrero ki a mātou, me te aha, kei te hia rongo atu mātou. He mea nui ki a mātou ā mātou kiritaki, ā, kei te hia whakakore mātou i te kohukitanga o te whakahaere nama, utu anō hoki.

Payment solutions team

ĒTAHI ATU RATONGA KA TUKU ĀWHINA

I ia rā, ka mahi tahi tō mātou tīma ki ētahi umanga e taea ana te āwhina atu. Ki te whakaae mai koe, ka tūhono mātou i a koe ki tētahi, ki ētahi rānei o ō mātou hoa kōtuinga ki te tuku i ētahi atu tautoko, ārahitanga anō hoki. Kāore ngā ratonga katoa i te wātea i ngā hapori katoa, engari kaua e māharahara. Ka āta whai mātou ki te āwhina i a koe, ā, ki te kimi i tētahi ratonga mōu.
Money Talks

Ka āwhina i te tangata ki te pōkai i ngā hātepe me ngā whakawhiwhinga, ā, ka tautoko hoki ki te whakahaere pūtea. Peka atu ki moneytalks.co.nz.

Debt Relief Foundation

Ka whai ki te āwhina i a ngāi Aotearoa kia turaki i ngā nama whakararuraru me te kore e whakawā atu. Peka atu ki debtrelief.org.nz.

EnergyMate

Ka tuku i tētahi ratonga pūngao rō-kāinga, utu-kore i ētahi rohe puta noa i Aotearoa. Peka atu ki energymate.nz.

Good Shepherd

Ka tuku i ētahi taurewatanga itareti-kore mō ngā rawa waiwai me ngā tautoko i te wāhi ki ngā nama nui rawa. Peka atu ki goodshepherd.org.nz.

Money Sweet Spot

Money Sweet Spot Ka tuku i ngā taurewatanga whakatōpū nama hei tautuhi anō i te taha ahumoni. Peka atu ki moneysweetspot.co.nz.

Christians Against Poverty

Ka tuku i ngā tautoko nama ā-ringa, e taea nei nā ngā kōtuitanga ki ngā whare karakia ā-rohe 46. Peka atu ki capnz.org.

Age Concern Auckland

Ka tuku i ngā ratonga me ngā momo tautoko motuhake mō te hunga pakeke ake i te 65 tau. Peka atu ki ageconcernauckland.org.nz.

TE KAUPAPAHERE MANAAKI KIRITAKI

Mō ētahi whakamārama anō e pā ana ki tō mātou takohanga ki a koe, tēnā pānuihia tā mātou kaupapahere.