If someone in your home (or neighbourhood) relies on electricity for medical reasons, please ensure they are safe. If necessary, please contact your healthcare provider or call 111 in an emergency.
CURRENT FAULTS
Zoom in and filter between services to find any known outages in your local area.
WHAT TO DO IF YOUR ELECTRICITY GOES OUT
CONTACT YOUR LOCAL LINES COMPANY
If you're not sure of your lines company, check this NZ Lines map.
Auckland (All areas) 0508 832 867 (0508 VECTOR)
Northpower 0800 10 40 40
Top Energy 0800 867 363
WEL Networks 0800 800 935
The Lines Company 0800 367 328
Mainpower 0800 30 90 80
Counties Power 0800 100 202
Waipa 0800 800 769
Unison 0800 286 476
First Light Network 0800 206 207
Centralines 0800 667 693
Electricity Invercargill 0800 808 587
Smartnet 0508 667 693
Aurora 0800 22 00 05
Network Tasman 0800 508 100
Electra 0800 567 876
Scanpower 0800 80 80 39
Nelson Electricity 03 546 9256
Marlborough Lines 0800 250 450
Orion 0800 363 9898
Alpine Energy 0800 66 11 77
Network Waitaki 0800 440 220
Otago Networks/Powernet/The Power Company 0800 808 587
All Other Areas 0800 10 18 10
Gas Faults 0800 10 18 10
Top Energy - https://outages.topenergy.co.nz/
Northpower - https://northpower.nz/outages/
Vector - https://help.vector.co.nz/address
Counties Energy - https://app.countiesenergy.co.nz/#/
Wel Energy – https://outages.wel.co.nz/
Waipa Network - https://outages.waipanetworks.co.nz/#/Index
Powerco - https://outages.powerco.co.nz/
Unison – https://www.unison.co.nz/outages/
Horizon Network – https://outages.horizonnetworks.nz/outages
Firstlight Network – https://firstlightnetwork.co.nz/tell-me-about/outages
The Lines Company – https://ifstlc.tvd.co.nz/#/Index
Centralines – https://www.centralines.co.nz/outages/
Scanpower – https://scanpower.co.nz/outages/
Electra - https://electra.co.nz/outages/
Wellington Electricity – https://www.welectricity.co.nz/outages
Buller Network – https://bullerelectricity.co.nz/outages-overview/
Network Tasman - https://networktasman.co.nz/no-power/
Nelson Electricity – https://www.nel.co.nz/planned-outages
Marlborough Lines – https://www.marlboroughlines.co.nz/network-status
Mainpower - https://outages.mainpower.co.nz/
Westpower – https://outages.westpower.co.nz/
Orion – https://www.oriongroup.co.nz/outages-and-support/outages
Electricity Ashburton – https://www.eanetworks.co.nz/power/outages/
Alpine Energy – https://www.alpineenergy.co.nz/customers/outages
Network Waitaki – https://www.networkwaitaki.co.nz/customers/power-outages/
Aurora - https://www.auroraenergy.co.nz/power-outages
Otago Networks – https://powernet.co.nz/outages/current-and-planned-outages/
For information on how to prepare for an emergency, including during storms and inclement weather, please see the tips at Get Thru. You can also stay updated on weather warning and watches on the Metservice website.