We sometimes have to charge fees for services outside of your day-to-day services. These are not part of your power or gas prices.
* $0 retailer cost only - this does not include any fees you may incur from an electrician, inspector or any network fees
Phone & Broadband Charges
All prices include GST.
*When a site visit is required in some remote areas higher charges may apply. Both disconnection and reconnection fees will apply if both jobs are completed.
**These fees will only be charged if no fault is found, or the fault is found to be internal.
***If wireless broadband services are disconnected, an availability check is required prior to reconnection. Mercury can’t guarantee wireless broadband availability once disconnected.