NATIONWIDE FIBRE OUTAGE: We’re currently aware of an outage affecting fibre customers nationwide. You may be experiencing issues connecting to the internet or seeing an error message advising you to contact your provider. Our teams are investigating this as a high priority. We apologise for the inconvenience and appreciate your patience while we work to restore services as quickly as possible. Check for updates.

mother holding a todler managing her home network via the eero secure features

EERO SECURE

Keep your family members safe online and your network protected with eero secure.

Access eero secure via your eero app to enable these optional features- available for free for Mercury customers.

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SECURITY AND SAFETY

eero Secure adds additional levels of security and safety to your eero device and home WiFI network, all controlled via the eero app.
Features include active threat protection and advanced parental controls, giving you peace of mind so that your family can stream, scroll and stay connected safely on their devices at home.
Learn more about each of these features below and click for our how to guides.
EERO SECURE FEATURES

keep your family safe online with eero secures features  ADVANCED SECURITY

Enable this setting to keep your family safe from phishing attacks, viruses and accidentally visiting deceptive sites.

Ad blocking Icon  AD BLOCK

Improve your browsing and streaming experience by blocking ads, pop-ups, and trackers on your devices.

Track your networks activity  ACTIVITY HISTORY

See data usage, the number of ad blocks, and content filter activity. View network events that happened in the last 14 days.

Create family profiles with eero secure  CREATE PROFILES

Create profiles so that you can set custom schedules, control internet access and apply content filters by profile.

Set filters for your family to protect them online with eero secure  CONTENT FILTERS

Set restrictions for designated devices based on age or content categories.

Ad blocking Icon  BLOCK SITES AND APPS

Prevent particular websites and apps from displaying on certain family members’ devices.

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Internet connection speeds depend on the current internet speed you have with Mercury. Maximum wireless signal rates are derived from IEEE standard 802.11 specification. Specifications assume wired ethernet connection, experienced speeds may vary based on network configuration. Coverage estimates are based on normal use conditions. Actual range and performance can vary, including due to factors such as interference, device usage, building materials, and obstructions. Throughput and coverage estimates are a configuration reference, not a performance guarantee. Some eero features require linking your Amazon account, and downloading the Alexa application or using a compatible Alexa device. See https://eero.com/legal for more details regarding terms for eero products, software and services.

©2024 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.