FIBRE OUTAGE: We are aware of an outage that was impacting some fibre customers accessing the internet since early this morning. A fix has been put in place, however some customers may need to restart their router for this to take effect. Please turn off your router for 30 seconds, then wait 3-4 minutes before trying again.

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Information to help you identify your ICP number is available on the Electricity Authority website.

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You can find your account number on your bill or by logging into My Account and clicking on your name at the top.