We believe that no two people or businesses are the same. That's why we offer so many options for paying your Mercury bill. We also offer prompt payment discounts to people who pay their bill in full and on time.
For your convenience, the following methods of payment are available to all of our customers (unless your power is currently billed through your Farm Source Account or PGG Wrightson Account):
We do not accept cash payments, please do not send cash via post.
If you’re already banking online, paying your power bill is as easy as pie. Be sure to add Mercury to your payee options and when your monthly bill comes due, transfer the payment. Here’s some key info you’ll need for internet banking purposes: Name of Bank: ASB Bank Name of Account: Mercury NZ Limited Account Number: 12 3013 0893681 00 Particulars: Add your Mercury account number here. Code: Be sure to include your first two initials and your surname (or your business name) here e.g. JT Smith or JT Business Ltd
You can set up a recurring credit /debit card payment or make a one-off payment online in My Account. (Visa, Mastercard only).
Or you can make a one-off credit /debit card payment over the phone (non time of use accounts only). A 1.5% service fee applies to one off credit /debit card payments*** *** The 1.5% service fee does not apply to pre-arranged recurring monthly credit /debit card payments.
Please note that credit /debit card transactions are not available for large commercial accounts i.e. time of use supplies.
Direct Debit is a hassle free way to pay your power bill each month. Setting up a Direct Debit is easy, here’s how you do it:
For residential customers, simply login into the My Account section of our website to set up payments online.
Business and residential customers can download a Direct Debit authority form and post it back to us at: Freepost Mercury, Private Bag 92008, Victoria St West, Auckland 1142
Call us on 0800 10 18 10 (residential customers only)
You may pay your bill over the counter at various NZ Post locations. Payments made in person will cost $1.50 each time. Payments made by cheque in person will not incur an additional cheque fee.
Simply authorise your bank to make an automatic payment at regular intervals (this can be monthly to coincide with your bill). Please ensure you set the intervals to cover your monthly bill. To download an automatic payment authority form click here. Make sure you fill it in and return it to your bank to get started.
You can send us a cheque in the mail, but please be aware that this will incur a $0.50 fee. Here's the address to send your cheque payment to:
Mercury Private Bag 92008 Victoria Street West Auckland 1142