CONTACT DETAILS.
For your home
0800 10 18 10
+64 9 475 7234 from mobile or overseas
New build or connections: 0800 49 00 03
Collections centre: 0800 10 18 60
8.30am - 5.00pm Mon - Fri
Closed on Weekends and Public Holidays
Private Bag 92008
Auckland Mail Centre
Auckland 1142
Please note: we are closed on public holidays and weekends.
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For your business
Our experienced business team are ready to help with all your needs.
0800 20 18 20
8.30am - 5.00pm Mon - Fri
Formal complaints
Mercury has an internal formal complaints process. For your convenience, you can use the online formal complaint form.