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Never give out credit card details or banking pins and passwords. If you have any doubts contact the police or get in touch with us on 0800 10 18 10.

Get in touch

We've got dedicated teams for all your enquiries. Whether it's about your home, your business, or your Mercury shares, we're happy to help. You'll find all the contact details you need below.

For your home



Email us

 
 
 


Contact details

0800 10 18 10 or 09 526 8270 from your mobile

+64 9 526 8270 from overseas

8.00am - 8.00pm Mon - Fri 
(best time to call 1 - 4pm)

Private Bag 92008
Auckland Mail Centre
Auckland 1142

Please note: we are closed on public holidays and weekends.

 

Formal complaints


Mercury has an internal formal complaints process. For your convenience, you can use the online Formal Complaint Form.

 

Find out more

For your business


Our experienced business team are ready to help with all your needs.

Please note: we are closed on public holidays and weekends.

Contact details

0800 20 18 20 or 09 526 8288 from your mobile

8.30am - 5.00pm Mon - Fri

Email us

For investors


Computershare

Level 2
159 Hurstmere Road
Takapuna
Auckland New Zealand

P: 09 488 8777
F: 09 488 8787

www.investorcentre.com/nz

Email Computershare

Mercury Corporate Office

Level 3, 109 Carlton Gore Road
P O Box 90399
Auckland 1142

P: 09 308 8200
F: 09 308 8209
 

Email Investor team

Generation Contact details

Hamilton
PO Box 445
Hamilton 3240

P: 07 857 0199
F: 07 857 0192

Rotorua
PO Box 245
Rotorua 3040

P: 07 343 8500
F: 07 343 8599

Taupo
PO Box 49
Taupo 3300

P: 07 376 1529
F: 07 376 1521

Our other retail businesses

GLOBUG
Private Bag 92008
Auckland 1142

P: 0800 773 729

Learn more

Tiny Mighty Power
PO Box 873
Cambridge 3450

P: 0800 88 66 99

Learn more

BOSCO Connect
PO Box 9601
Auckland 1149

P: 09 302 1500
F: 09 309 0431

Learn more

Media Enquiries

For all media enquiries about Mercury and our brands.

P: 027 210 5337

Email us

Metrix

Private Bag 92008
Auckland 1142
P: 64 9 580 3900
F: 64 9 580 3901

Learn more