June Star Supporters Promotion
Terms and Conditions

Here’s your chance to Win Wonderful with Mercury! We want to say thanks to all of our wonderful customers who have recently jumped on board as a Star Supporter and are helping make a real impact to the lives of Kiwi kids.

To say thanks, every Mercury customer who registers to donate to Starship on their monthly bill between 17 June and 31 July 2020, will automatically go into the draw to win one of five Mercury account credits for the amount of their electricity bill during the month of July 2020. If you win this prize, you’ll need to agree to the following terms and conditions of the June Star Supporters Promotion (“the Promotion”) in order to redeem it:

The Prize.
  1. Five lucky customers will each receive a credit to their Mercury account for the amount they were charged for their electricity usage for July 2020.

  2. If you are one of our winners, you will receive a bill credit, which we will apply to your Mercury account before 30 August 2020. The value of this bill credit will be the amount you were charged for your electricity usage between 1 and 31 July 2020 (“the Credit Period”). Depending on your billing cycle, this credit may not show until after your July and/or August 2020 bill is issued. The credit will only apply to electricity charges (including your daily fixed charge, variable usage charges, GST and the Electricity Authority levy) and excludes all gas charges, special charges and service charges.

  3. The prize is not transferable or redeemable for cash.

  4. How we calculate your electricity usage - Using smart meters, we can see how much electricity you used for the Credit Period. If for some reason, your usage information is not available or if you do not have a smart meter, then the value of the bill credit will be based on an exaggerated estimate of your electricity usage for the Credit Period.
How to Enter.
  1. We’re saying thanks to our new Star Supporter’s who register to donate to Starship on a monthly basis between 17 June 2020 and 31 July 2020 by automatically entering them in the draw to win. But don’t worry, if you’re drawn as one of our winners and you don’t want to accept the prize, or you don’t want to accept these terms and conditions – that’s OK! In that case, we will redraw that prize and award it to someone else.

  2. If you’re a Mercury customer who registers to donate to Starship on a monthly basis between 17 June 2020 and 31 July 2020, you’ll receive one entry. You must still be registered to donate to Starship on your monthly bill at the time this prize is drawn to be eligible to win.
Picking the Winner
  1. Five prize winners will be randomly drawn on Monday 3th August 2020.

  2. If you are one of our winners, we will notify you within 5 days of the prize draw. There will be Five winners of the Promotion.

  3. We will do our best to contact you if you are one of our winners, but if we can’t get in touch with you within one week, we may award it to someone else.

  4. Prizes will be allocated to the authorised Mercury account holder.
Privacy.
  1. We’re committed to protecting your privacy. We’ll only collect and use your details for the purposes of running this Promotion.

  2. To access or correct your details, get in touch with us. Mercury’s privacy policy (available here) will apply.

  3. If you win a prize, you agree to the use of your first name and location for promotional purposes. We love sharing good news!
The Legal Stuff
  1. We do our best to make all of our promotions wonderful, but sometimes things can go wrong. However, if something does go wrong, Mercury and its suppliers will not be liable to you for any loss or damage (including personal injury) that you might suffer through participating in the Promotion or winning (or not winning) any prize.

  2. Occasionally, things happen which are outside of Mercury’s control and we may have to change or cancel the Promotion or these terms and conditions.