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Terms and Conditions

Here’s your chance to Win Wonderful with Mercury! We’ve put together the following terms and conditions which you’ll need to agree to by entering our ‘Win $500 Credit’ promotion (the “Promotion”):

The Prize.
  1. Four lucky customers will each win $500 credit loaded to their Mercury accounts.

  2. The prize is not transferable or redeemable for cash.

How to Enter.
  1. To enter this Promotion, you must be a Mercury customer, living in NZ, aged 18 years or over.

  2. To enter the Promotion, download our Mercury Go app (if you haven’t already), log in with your Mercury My Account details, and then successfully complete a ‘Win $500 Credit’ step challenge between Tuesday 14 April and Sunday 17 May 2020. (the “Promotion Period”).

  3. You can enter the Promotion multiple times. Each time you successfully complete a ‘Win $500 Credit’ step challenge within the Promotion Period, you’ll get one entry in the draw.

  4. We want this Promotion to be fair for everyone, so if any entries are incomplete, illegible, ‘hacked’ or look fraudulent, then we may not be able to accept your entry into the Promotion.
Picking the Winner
  1. Four winners will be randomly drawn on Wednesday 20 May 2020.

  2. If you’re a lucky winner, we’ll notify you by phone or email within 7 days of the prize draw using the contact details associated with your Mercury My Account. There will be 4 winners of the Promotion.

  3. We will do our best to contact you if you are the winner, but if the winner cannot be contacted by us within 7 days of the prize draw, Mercury may choose to redraw another winner and award the prize to someone else.

  4. Winners will be required to confirm acceptance of these terms and conditions in order to receive the prize. If the winner chooses not to accept these terms and conditions they will no longer be eligible to receive a prize, and the prize will be redrawn.

  5. $500 credit will be applied to each winner’s account within 10 working days of contact and these terms being accepted.

  6. If it isn’t clear who completed the challenge to enter, we will award the prize to the authorised Mercury account holder used to enter the Promotion.

  7. Once winners are confirmed, we’ll announce them (first name, location) at and on our social channels.

  1. We’re committed to protecting your privacy. We’ll only collect and use your details for the purposes of running this Promotion.

  2. To access or correct your details, get in touch with us. Mercury’s privacy policy (available here) will apply.

  3. If you win a prize, you agree to participate in any publicity generated by Mercury, and agree to the use of your name, address and photo for promotional purposes. We love sharing good news!

The Legal Stuff
  1. Mercury NZ Limited is the promoter of this Promotion. By entering, your information will only be used by Mercury - we won’t share this with Facebook. This Promotion is not sponsored, endorsed or administered by, or associated with Facebook, so Facebook will not be liable to you for any reason.

  2. We do our best to make all of our promotions wonderful, but sometimes things can go wrong. However, if something does go wrong, Mercury will not be liable to you for any loss or damage (including personal injury) that you might suffer through participating in the Promotion or winning (or not winning) any prize.

  3. Occasionally, things happen which are outside of Mercury’s control and we may have to change or cancel the Promotion or these terms and conditions.