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20200731 Standard terms and conditions for business customers
Terms & Conditions
Residential Terms and Conditions
20160721 2 Year Fixed with additional 10% PPD
2 Year Fixed with additional 10% PPD
This fixed price is for Dual Fuel (electricity and gas) or electricity only approved new Mercury customers who receive a special offer through one of Mercury’s partnerships.
This fixed price will apply for a term of 2 years from your new plan start date on headline rates.
If you choose to move to a rate plan that includes solar Generation Rates for electricity during the term of this offer the prices and terms set out in this plan will continue to apply.
Mercury’s 10% additional Prompt Payment Discount (“PPD”) is for electricity only and Dual Fuel (electricity and gas) customers on this price plan.
The 10% additional PPD will take effect on the first bill following your new plan start date (provided acceptance is given no later than 3 days prior to the printing of that bill) and will apply for 24 months thereafter.
You must pay your bill on-time and in full to receive your PPD on that bill. Any bills not paid on-time and in full will not receive PPD.
Prompt payment discount (PPD) of up to 22% is made up of Mercury’s standard 10% PPD, an extra 10% PPD as part of this offer and a
by receiving your bill online and paying by direct debit.
An early termination fee of $150 (inclusive of GST, if any) will apply if you cancel your fixed price plan before the end of your initial term, to compensate Mercury for its losses. This early termination fee does not apply if:
You cancel within 30 days of your fixed price plan confirmation letter and your prior rates will apply during that period; or
Your term is a renewal term
If you move property during the fixed period:
You can take your fixed price plan with you so long as your move is within the same electricity and gas (if applicable) network and your new property has the same meter type; or
If we are unable to transfer your fixed price plan forward for you, you will revert to standard Mercury prices, you will no longer be eligible to receive the additional 10% PPD and you will not be charged an early termination fee, provided you remain a Mercury customer. Please contact us before you move.
Your fixed prices are based on your current meter type.
If your meter type changes, where possible Mercury will put you on the fixed price plan for your new meter.
If your current meter configuration is incorrect, we will place you on the correct pricing plan that matches your meter.
The fixed price plan does not include GST, and any of the Mercury Service Fees (as available on our website). Any subsequent change to the NZ Government GST rate, and Mercury Service Fees within the period of this agreement will apply. Please note that while the rates for other individual components of your total price may change, your total prices will remain the same in line with this plan.
Your fixed price plan term (and each subsequent renewal term (if any)), will be automatically renewed for a further term if Mercury sends you written notice of your new fixed prices before the end of the term.
You may choose not to renew your fixed price plan for a further term by giving Mercury notice by email, phone or in writing, opting out of such renewal within the last 30 days of your then-current fixed price plan term.
If, for any reason, Mercury does not notify you of the prices that will apply to a renewal term before the end of the then-current term, your fixed price plan will expire at the end of such term. If your fixed price plan term is not renewed at the end of the then-current term (for any reason) then you will revert to standard Mercury prices at the end of such term.
Unless otherwise stated or allowed by Mercury, this offer or pricing plan cannot be combined (in whole or in part) with any other Mercury offer or pricing plan.
All other Mercury Terms & Conditions apply. Please refer to our website
for full details.
Win a winter’s free power competition
The prize is ‘A Winter’s Free Power’ from Mercury including 3 full months from 1 June 2016 to 31 August 2016 up to the value of $300 per month, to a total of $900 across all 3 months excluding GST.
There is one prize to be won. The prize is not redeemable for cash.
To enter, Partner employees should email
from their company email address and request a quote to switch their power to Mercury.
Those customers that complete the switch to Mercury will be entered in the draw to win a winter’s free power.
Prize draw entries will open at 9am on 1 June and will close at 5pm on 24 June 2016.
New customers who complete the switch to Mercury will receive a $50 credit which will be applied on or before your second Mercury bill.
This prize draw is only available to Partner Employees who have directly received an email offer from Mercury.