COVID-19 Support //

We're here to help. Check out our tools and tips on how to stay in control of your electricity costs, and if you need support with paying your power bill please contact us.

Mercury’s discount


  1. Mercury has partnered with selected retailers to bring Mercury customers special discounts and offers (“Offers”) on selected brands and models, while bike stocks are available.
  2. Offers are set by the retailers and will be granted by the retailer at point of sale at the time of your purchase. A limit of 2 discounted e.bikes per Mercury customer applies.
  3. Offers may be subject to change. Mercury and retailers will endeavour to keep advertised bike details, prices and discounts accurate and up to date on their websites. Mercury will not be held responsible for any changes not yet reflected, or any errors or omissions on its website or any errors or omissions by retailers. retailers will have the final decision on any discount offered and any other terms of sale.
  4. Simply present your Mercury account number and a form of identification in-store to claim your Offer. If you are not a Mercury customer, you can participate in this Offer by switching to Mercury and using the promotional code provided by Mercury to claim your discount. By taking up this Offer you confirm you are happy for the participating retailers to share details of this sale to the distributor and Mercury.

  5. Any finance or repayment options (such as the Big Street Bikers “Ride to Own” Plans) offered for the purchase of an will be made by the retailer and their nominated finance provider, and will not be made by Mercury. You will need to agree to their credit terms as part of the Offer.
  6. Customers should make their own assessment on suitability and quality of any purchased and all after sales support, service, repairs and warranty claims are the responsibility of the retailer.
  7. Mercury is not liable for any loss or damage which is suffered during the course of accepting or using the, except for any liability which cannot be excluded by law.


Additional discount terms and conditions


Big Street Bikers Ride-to-Own terms