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Energy Manager Alerts Service

Special Conditions

The following Special Conditions apply if you are receiving alerts via email and/or Short Message Service (“SMS”) from Mercury’s Energy Manager online portal (“the Alerts Service”).  Your use of the Alerts Service constitutes acceptance of these Special Conditions:

  1. Mercury (“Mercury”) makes no representation or warranty as to the accuracy or completeness of the information provided and shall not be liable for any losses, damages, costs, or expenses suffered or incurred by any person who elects to rely on the information.
  2. Although Mercury will take all reasonable care to ensure that notification takes place, no liability is accepted for any delay or failure to do so.
  3. The Alerts Service is only available to individuals currently employed by organisations that are current Mercury business customers.  If your organisation ceases to be a Mercury business customer, your alerts will also cease, and you will be notified of this.  
  4. Mercury reserves the right to change, or withdraw, the Alerts Service at any time upon notification.
  5. The email address and/or mobile number you provide to receive the Alerts Service will only be used in provision of the Alerts Service, and/or to notify you of any changes, withdrawal or outage of the Alerts Service.  Our Privacy Policy will apply to any personal information we receive in relation to the Alerts Service.
  6. You can stop the Alerts Service at any time by either contacting Mercury’s business team or by visiting your Alerts page on the Energy Manager online portal and deleting the relevant alerts.
  7. Mercury retains all intellectual property rights in the information we provide to you through the Alerts Service. You may use and share this information (including for a commercial purpose) within your organisation. You must not publish, distribute or share this information with third parties without Mercury’s prior written consent.