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We understand that financial difficulties which make it hard to pay your power bill can affect anyone at different times.
Please complete our this Financial Hardship form so we can give your circumstances special consideration.


Enter your account details.







Please enter the contact details of a person you authorise to manage your energy account on your behalf in the event that you are not available.






Enter the contact details of any relevant social agencies you are dealing with, e.g. Work and Income, Citizens Advice Bureau, etc.