We're here to help. Check out our tools and tips on how to stay in control of your electricity costs, and if you need support with paying your power bill please contact us.
We’re here to help. Did you know you can download a copy of your bill, check your account balance, edit the way you pay or move house with us in My Account?
Head to My Account now.
Mobile or overseas: +64 9 475 7234
New connections: 0800 49 00 03
Collections centre: 0800 10 18 60
Monday to Friday, 8am–5.30pm
Public Holidays*, 8.30am-5pm
Mobile or overseas: +64 9 526 8288
*Our Customer Engagement Centre is closed on the upcoming public holidays, 25-28 December 2021 and 1-4 January 2022.