Taylor Martinovich.

Customer Services Representative, Auckland.

I talk to customers and handle their queries over the phone; whether it’s updating an email address, moving house or signing someone up to join Mercury.

Speaking to new people every day is definitely one thing I enjoy most about being a Customer Services Representative. I also enjoy connecting with my work mates.  I’ve had the opportunity to work with people from all over the world and have even picked up a few phrases in different languages!

Mercury puts a huge amount of effort into the wellbeing of their employees, whether it’s for self-improvement, managing the office or general morale. It makes the workload a lot easier when we have management who are with us each and every step of the way.