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Direct Debit online

Direct Debit is a hassle free way to pay your Mercury Energy bill each month. Direct Debit means we automatically deduct your monthly balance from your bank account. You'll always receive a statement approximately 21 days before each payment is deducted, so you have plenty of time to check or query your bill.

How can I sign up for Direct Debit?

Residential customers who bank with ANZ, ASB, BNZ, Kiwibank, TSB, PSIS, Rabobank or National Bank, can apply online today.

If you require joint signatories simply download a Direct Debit authority form and post back to Mercury Energy, Freepost Mercury, Private Bag 92008, Auckland 1142. Alternatively, you can call our Customer Service Team on 0800 10 18 10 and we'll set up your Direct Debit payment over the phone*.

Once you have registered to pay your bill by Direct Debit we will send you a letter to confirm your request and let you know that the Direct Debit Authority has been processed. You should continue to pay your Mercury Energy bill as you normally would until you receive this letter.

Please read through and accept the Terms and Conditions before completing your Direct Debit registration.

* Conditions apply. Please phone 0800 10 18 10 to find out if you’re eligible to set up a direct debit payment authority over the phone.

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