Move house online

If you are an existing Mercury customer moving house you can start the process to change your energy supply today. What you need to do if you’re moving house:

		Set aside around 10 minutes of your time
		Give us your current account details and the date you’re moving out
		Give us your new address and the date you’re moving in
		Give us a final meter reading at the address you're leaving, or let us estimate it for you

If you do not have all the required information, your form can be saved part way through, which allows you to return at a later time to complete the process. Simply click the ‘Exit form and complete later’ button when it appears and we’ll send you an email with information on how to return.

If you require help during the process, use the tips in the right hand menu or click any underlined text for an explanation.

Frequently Asked Questions

1. How do I move house with Mercury?
2. How do I move business with Mercury?
3. I have a medical condition which means I require uninterrupted electricity supply. What do I need to do to avoid disconnection?
4. When will I receive my first bill?
5. What is an ICP number?