If you are contacting us for the first time, or if you've
previously been a Mercury Energy residential customer, to join
us today you'll need to:
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Set aside around 10 minutes of your time |
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Tell us your address |
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Let us know your property's meter number and ICP
number (which can be found on a current electricity
bill) |
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Give us some information about yourself |
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If you do not have all the
required information, your form can be saved
part way through, which allows you to return
at a later time to complete the process.
Simply click the ‘Exit form and complete
later’ button when it appears and we’ll
send you an email with information on how to
return.
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If you require help during the process, use the tips in the
right hand menu or click any underlined text for an explanation.
Frequently Asked Questions
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I have a medical condition which means I require uninterrupted
electricity supply. What do I need to do to avoid disconnection?
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What is a vulnerable customer?
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When will I receive my first bill?
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How much does a Remote reader cost?
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How do I join or transfer my existing energy account to
Mercury?
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